Life happens.

We get it.

Cancel up to 2 weeks before the 1st class and get a full refund.
Cancel 1-2 weeks before the 1st class and get a 50% refund.
Cancel 1-7 days before the 1st class and get a 25% refund.
Cancel on the day or no show – no refund.

If you miss a class, talk to Tim and we can reschedule the class, depending on availability.

If you miss 2 classes, rescheduling within the same term may be possible and will be up to Tim’s discretion and based on individual circumstances.

Give a pot a home.

We’re a tiny little studio with a lot of happy potters depending on us.

With shelf space at a premium, we need to make sure we have enough space available to keep everyone’s creative juices flowing.

This means that we can only keep pots for 6 months from the date they were thrown.

But fear not, any pots not collected by the end of this time won’t go to waste. They’ll be donated to one of our favourite charities.

If you are unable to make a class or session, we offer make-up classes and in-house credits within reason. 

Please refer to our cancellation policy if required.

If for any reason Throw Clay Studio is unable to conduct a class or session, a substitute session will be offered.

Pot gone walk-about?

Just like socks, pots can go missing.
The best way to keep your pots under control is to use your makers mark on each and every pot.
We do everything we can to wrangle everyone’s pots and keep them in order but very occasionally, they do go missing.
Whilst we try our hardest to locate these vagrant pots, to be honest, looking for “a pot that’s round and about this tall” isn’t all that easy.
If you want to be extra careful, we recommend taking a photo of your creations at the end of every session. This will help if your pot decides to go for a wander.

We welcome our young potters!

We're thrilled to have your young artist join our pottery family! At Throw Clay Studio, we believe in fostering creativity, growth, and a whole lot of fun through the art of pottery. To ensure everyone has a fantastic and safe experience, we've put together our Young Potters Policy. This document outlines our commitment to creating a positive, nurturing environment for our budding clay enthusiasts.

Please take a moment to review this policy, which covers everything from age-appropriate classes to safety measures and communication channels. We want every young potter to feel inspired and supported in their artistic journey. If you have any questions or concerns, don't hesitate to reach out. Let's embark on a pottery adventure filled with laughter, learning, and a whole lot of creative magic!

Age Requirement

• Young potters must be 7 or older to participate independently in our pottery classes. Younger potters can generally be accommodated on a case by case basis generally with a parent or carer participating as well. Please discuss your needs with us before booking.

Supervision

• A qualified instructor or supervisor will be present at all times during the pottery sessions involving young participant.

Parental/Guardian Consent

• Parents or legal guardians are required to provide written consent for their child's participation, including emergency contact information.

Health and Safety

• Young potters must adhere to all safety guidelines and instructions provided by the instructor.
• Protective equipment, such as aprons or smocks, will be provided and must be worn as directed.

Class Content

• Class content will be age-appropriate and tailored to the skill level of young participants. We reserve the right to adapt the projects and materials being used in a class if we feel it necessary.
• Instructors will ensure a positive and encouraging learning environment.

Respect and Behavior

• Young potters are expected to treat fellow participants, instructors, and studio equipment with respect.
• Disruptive behavior may result in a discussion with the parents or, if necessary, removal from the class.

Communication

• We'd like to make sure our young potters have the best possible experience. Please make sure to communicate any concerns or special requirements prior to the class starting.

Photography and Media

• We acknowledge that out young potters are extremely photogenic.
• Photographs or videos of young potters may be taken for educational or promotional purposes, and parental/guardian consent will be sought before any images are published.

Emergency Procedures

• In case of an emergency, parents or guardians will be contacted immediately using the provided emergency contact information.

By enrolling a young potter in our classes, parents or guardians acknowledge and agree to abide by the terms of this policy. We are dedicated to fostering a love for pottery in a secure and enjoyable setting.